Frequently Asked Questions
Zahlungen & Sicherheit
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Alle direkten Zahlungsportale halten sich an die Standards des PCI-DSS, der vom PCI Security Standards Council verwaltet wird. Dieses Gremium ist eine gemeinsame Initiative von Marken wie Visa, MasterCard, American Express und Discover.
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Ja, wir akzeptieren Online-Zahlungen. Die gesamte Zahlungsabwicklung und die Verarbeitung wichtiger Kundendaten erfolgen schnell, einfach und sicher.
Erfahren Sie hier mehr über das sichere Bezahlerlebnis in unserem Shop (powered by Shopify).
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Wir akzeptieren Zahlungen von gängigen Kreditkartenunternehmen wie Visa, Mastercard und American Express.
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Face & Tape is a non-invasive skincare tool chosen by individuals who prefer a supportive and preventive approach to visible signs of aging. While it does not replace medical treatments, it helps refine the appearance of fine lines and supports the skin in maintaining a natural position without injections.
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Face & Tape is suitable for areas where repetitive facial expressions contribute to visible lines, such as the forehead, between the brows, and on the smile lines.
It can be worn overnight or during the day, for example under a cap, while working from home, or during daily activities. It should not be applied directly under the eyes or on irritated skin.
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Vitamin C is known for its antioxidant properties and its role in supporting a brighter-looking complexion. In Face & Tape, it complements the supportive lifting effect by contributing to a fresh and healthy-looking appearance as part of a consistent skincare routine.
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Face & Tape is designed for regular use as part of a consistent skincare routine. For most users, we recommend wearing it between 5 to 6 nights per week and for no longer than 8 hours at a time.
It may be worn overnight or during the day, depending on personal preference. Consistency plays an important role in helping refine the appearance of fine lines and supporting a preventive approach to visible signs of aging.
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Absolutely. Face & Tape fits naturally into an evening skincare routine. Apply your serums and moisturizers first, allow them to absorb fully, and then apply the tapes to clean, dry skin.
The tape supports the skin while maintaining its natural position, making it a complementary step in a consistent anti-aging routine.
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Face & Tape is intended for external cosmetic use only. It does not contain ingredients that are commonly restricted during pregnancy or breastfeeding.
However, if you are pregnant or breastfeeding and have specific skin sensitivities or medical concerns, we recommend consulting a healthcare professional before introducing any new skincare product into your routine.
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Face & Tape was developed to offer a supportive, non-invasive alternative within modern skincare. Inspired by facial taping techniques and longevity-focused routines, it was created to gently support the skin, refine the appearance of fine lines, and help prevent new ones with consistent use.
Product Usage & Safety
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Before applying Face & Tape, cleanse your skin and allow any skincare products ,especially oils or rich moisturizers to fully absorb. This ensures the tape adheres properly to clean, dry skin and maximises adhesion and comfort.
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Apply Face & Tape to clean, relaxed skin on the areas you want to support. Keep your facial expression neutral and do not stretch the tape when applying. Gently press and rub to activate the adhesive. If you sleep primarily on your side, place the tape horizontally rather than vertically. You can find more information on our how to tape page.
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Yes, Face & Tape is suitable for daytime wear as well as overnight. Many users wear it comfortably under a hat, during calm moments at home, while working remotely, or while doing household tasks. It supports the skin while maintaining its natural position.
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For best results, wear Face & Tape for at least 2 hours and up to 8 hours per session. New users can start with shorter wear times (e.g. 2–4 hours) to allow the skin to adjust gradually before extending wear time.
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We recommend using Face & Tape 5-6 times per week for consistent support of fine lines and muscle relaxation. However, you can adjust frequency based on your routine and comfort.
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Remove the tape gently in the direction of your hairline. Support the skin with your free hand to reduce redness or irritation. If you experience any discomfort or sensitive skin, remove the tape immediately and allow time for recovery before re-applying.
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Yes, it’s recommended to perform a patch test by applying a small piece of Face & Tape on your inner forearm for a couple of hours. If you experience no irritation, it’s generally safe to apply on the face.
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Face & Tape is designed with skin-friendly materials, but if your skin is red, irritated, sunburned, or damaged, it’s best to avoid taping until the skin has healed. Always check your skin’s reaction before regular use.
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Face & Tape is specially developed for facial use and designed with skin-friendly materials suitable for most skin types, including sensitive skin. However, individual reactions may vary. If you notice persistent redness, irritation, or discomfort, discontinue use and allow your skin to recover before trying again.
About Anti-Aging
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Wrinkles and fine lines develop from a combination of factors:
- Repetitive facial movements, such as frowning or smiling
- Facial compression, especially during sleep
- Loss of elasticity and collagen over time
- Sun exposure and lifestyle factors
These repeated stresses can cause the skin to crease more frequently, making lines more visible over time.
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Sleep wrinkles are a type of wrinkle that forms when facial skin is compressed against a pillow or surface during sleep.
But facial wrinkles can also form throughout the day due to repetitive expressions and muscle strain. Face & Tape is designed to support skin relaxation and reduce repetitive tension, both at night and during low-movement daytime activities.
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When facial muscles remain tense or repeatedly contract in the same patterns, the skin above them creases. Over many years, these repeated creases may become more persistent and visible. Supporting the skin in a relaxed position can help reduce that repetitive strain, potentially helping refine the appearance of fine lines.
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Face taping is not new, variations of supportive taping techniques have existed for centuries and are now embraced by millions of women worldwide.
Unlike medical procedures, face taping works externally by gently lifting the skin in relation to the underlying structures. This subtle lifting effect helps reduce repetitive muscle strain, supports improved circulation, and allows the skin to remain in a relaxed, natural position.
With consistent use, many users notice refined-looking fine lines and smoother skin as part of a long-term, preventive anti-aging routine.
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Face & Tape is a non-invasive approach to supporting the appearance of smoother skin. It does not replace medical treatments , which are clinical procedures targeting muscle activity.
Many users choose Face & Tape as part of a preventive, non-invasive regimen alongside other skincare habits.
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There is no one “perfect” age, but many skin experts suggest building a prevention routine when early fine lines first appear. For some people this begins in the mid-20s, and for others later.
Face & Tape is designed to support skin wellness at any stage by helping reduce repetitive strain that contributes to visible signs of aging.
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Some users notice a visible difference after just one night, especially in areas affected by facial compression or tension.
However, long-term improvement requires consistency. While temporary treatments may offer short-lived smoothing, routines that reduce repetitive strain and support relaxed skin positioning work gradually. With consistent use, Face & Tape helps refine the appearance of fine lines and supports smoother-looking skin over time.
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Yes. Factors such as:
- sun exposure without protection
- smoking
- poor sleep quality
- frequent unprotected facial compression
- poor hydration
can all contribute to visible signs of aging. A holistic approach combining hydration, daily SPF, healthy nutrition, and support routines like Face & Tape supports a more resilient look over time.
Versand & Lieferung
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Der Versand innerhalb Deutschlands kann bis zu 5 Werktage dauern.
Der Versand ins Ausland kann bis zu 14 Werktage dauern.
Aufgrund globaler Herausforderungen in den Lieferketten können die Lieferzeiten länger als üblich sein. -
Die Versandkosten können je nach Region variieren und werden an der Kasse berechnet.
Hier finden Sie alle Details zu unseren Versandbedingungen . -
Ja, wir bieten kostenlosen Versand für größere Bestellungen innerhalb Deutschlands an. Im Warenkorb finden Sie das aktuelle Angebot für kostenlosen Versand.
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Ja, wir versenden unsere Produkte in die ganze Welt.
Bitte beachten Sie, dass kostenloser Versand nicht für internationale Bestellungen gilt und dass die Versandkosten je nach Region variieren können. -
Eine vollständige Liste all unserer Versandgebiete finden Sie hier .
Falls Ihr Land oder Ihre Region nicht erwähnt wird, können Sie sich gerne an uns wenden, um zu sehen, ob wir die Details klären können.
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Yes. Once your order has been processed and shipped, you will receive a confirmation email including a tracking link so you can monitor your delivery in real time.
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While we strive to meet estimated delivery times, occasional delays may occur due to customs processing, carrier delays, or peak periods. If your order has not arrived within the estimated timeframe, please contact our support team via contact@faceandtape.com so we can assist you.
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For international shipments outside the EU, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price.
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If you need to update your shipping address, please contact us via contact@faceandtape.com as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.
Rückgabe & Erstattung
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Ein Antrag auf Rückerstattung kann innerhalb eines Monats nach dem Kauf gestellt werden.
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Ja, wir bieten vollständige und teilweise Rückerstattungen an.
Bitte erkundigen Sie sich nach weiteren Informationen zu unseren Rückerstattungsbedingungen. -
Wenn Produkt und Verpackung ungeöffnet und unbeschädigt sind , haben Sie Anspruch auf eine vollständige Rückerstattung.
Wenn die Verpackung geöffnet und das Produkt benutzt wurde , haben Sie Anspruch auf eine teilweise Rückerstattung.
Wenn ein Produkt beschädigt wurde und der Schaden nicht von Ihrer Garantie abgedeckt ist, haben Sie keinen Anspruch auf Rückerstattung.
Bitte prüfen Sie unsere Nutzungsbedingungen, um festzustellen, ob Sie Anspruch auf eine Rückerstattung haben. -
Wenn eine Bestellung keinen kostenlosen Versand beinhaltet, trägt der Kunde sämtliche Versandkosten (einschließlich der Rücksendekosten).
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Wenn eine Bestellung kostenlosen Versand beinhaltet, trägt der Kunde lediglich die Kosten für den Rückversand.
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Return shipping costs are generally the responsibility of the customer unless the product was damaged or defective on arrival, in which case we will work with you to resolve the issue.
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Products must be unopened, unused, and sealed in original packaging to be eligible for return under the standard return policy.
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If your order arrives damaged or defective, contact us within 48 hours of delivery with photos so we can assist you with a replacement or refund.